specialist / details // M3M - managing in the 3rd millennium

outline

M3M is run in a coaching style and is highly participative giving an intense practical understanding of the skills necessary for managing performance, task and people effectively.

Participants set goals and measure their performance and degree of achievement in situations which replicate the working environment. They receive direct, honest and relevant feedback on their performance, attitude and effect on others.

They are encouraged to relate and apply what they learn to the practical reality of their working lives. This results in a realistic, achievable Development Plan.

how it works

Participants work in Management Teams, in other task groups and in the large group. The Management Teams consists of three/four people. Each participant manages another person and someone else manages them. This helps them to:

• Set realistic goals.
• Develop the ability to work effectively with others.
• Gain practical experience of managing another person's performance and development.
• Understand more about themselves as managers and the impact they have on others.
• Get direct, constructive feedback based on behaviour.

On completion of M3M each person will have the information necessary to make decisions about which aspects of their behaviour they want to, or must, change to be more effective as managers. They will also have learned skills to enable them to manage themselves and others productively, to build and maintain effective teams and to achieve tasks successfully.

aim

To be able to manage Performance, Task and People effectively.

objectives

To enable you to:

• Understand yourself, the effect you have on others and help you formulate a strategy for tuning and improving your overall performance.
• Manage another person, be managed by someone different and give and receive structured and specific feedback on how you do this.
• Develop the skills necessary for building, working in, developing, protecting and maintaining effective teams.
• Be better able to respond to and manage incessant change.
• Improve verbal communication and listening skills.
• Understand and practise the essential skills of coaching and delegating.
• Evaluate own and others' responses to stress and conflict and deal with them in productive ways.

subjects covered

Managing self and others.	Taking the initiative.
Managing task and people.	Building and maintaining a team.
Effective behaviour.	Coaching and delegation.
Goal-setting.	Prioritising and effective use of time.
Communication and Listening.	Planning and organising.
Motivation.	Managing conflict, anxiety and fear.
Group inter-action and dynamics.	Managing change.
Giving and receiving feedback.	Blocks to personal effectiveness.
Personal style and impact.	Development-planning.